Adult Hosting Reseller - Frequently asked questions


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As a reseller of adult hosting you probably have some questions. Here we answer the most
frequent ones and encourage you to contact us for what's not covered on this page.

QUESTIONS...

...about Reselling

What is a reseller?
What can a reseller do?
Am I allowed to sell my accounts?
Can I make up my own "Terms of Service"?
Can I customize my reseller account?
Can I upgrade or downgrade my running reseller account?
How much do you charge for traffic overage?
How much is additional storage space?
Do you backup my data? When?
What is your connection speed?

...about Accounts

Can each account have different settings?
What happens if one account goes over its limits?
Can you register domains for me?
Can I use multiple domains per account?
What DNS servers will I use?
Who will provide support for my customers?

Hosting Reseller FAQ

Browse through the list on the left to see what most people ask.

If you can't find your answer, contact us here or open a
HelpDesk ticket and we will be glad to reply promptly.

Also consult our dedicated FAQ and our regular FAQ.

Reselling

What is a reseller?

A reseller purchases limited resources on a server which can be either used for personal projects or resold to individual clients.

What can a reseller do?

A reseller can log into a reseller control panel and add, modify, suspend and delete accounts. Individual and overall bandwidth usage and remaining storage space can be displayed. A reseller also has access to each accounts control panel. Limits apply according to the reseller plan in use.

Am I allowed to sell my accounts?

Yes. You can define your own service plans and sell hosting packages for whatever price you feel like.
For accounts you sell You'd have to provide support and a payment solution.

Note: Our support communicates with resellers ONLY, not with clients of resold accounts.

Can I make up my own "Terms of Service"?

Yes, but with limits. You must abide to our Reseller and Hosting Terms of Service. You CANNOT start hosting illegal material or allow features we do not allow. (eg. you cannot decide to allow IRC chat bots, since we do not allow them) A more restrictive Terms of Service than ours should be always acceptable.

Can I customize my reseller account?

Yes. You can upload your own logo which will be seen by you and all site administrators of accounts you sell. You can also set up your own service plans and have your own DNS server domains (eg. ns1.reseller.com ns2.reseller.com).

Can I upgrade or downgrade my running reseller account?

Yes. You can change your reseller plan any time (FREE of charge) !
Contact sales@hairyglove.com to do so.

How much do you charge for traffic overage?

$0.95 for each Gigabyte (1000MB). Only bandwidth use in excess of your overall reseller limit is considered over usage.
Contact sales@hairyglove.com to increase your traffic allowance.

How much is additional storage space?

$6.95 for each Gigabyte (1000MB). Only diskspace use in excess of your overall reseller limit is considered over usage.
Contact sales@hairyglove.com to increase your storage space.

Do you backup my data? When?

A backup of your reseller data including your accounts is perfomed every day. In addition a complete server backup including your reseller and account settings, MySQL data, webspace data and e-mail data is done to an off-server-location once a week.

What is your connection speed?

Each server, reseller space included, is connected to a 30GB+ internet backbone with a full-duplex Gigabit Ethernet card. Connections are redundant and established by Time Warner, Verio, Cogent, Allegiance, Williams, MFN, Savvis and ELI.

Note: We are not affiliated with the above mentioned backbone providers.

Accounts

Can each account have different settings?

Yes. You can define each account with different limits and features as stated on our reseller page.

What happens if one account goes over its limits?

You will be able to see overuse of an individual account in your control panel. We will not charge you as long as you haven't reached your reseller limits as a total.

Can you register domains for me?

Yes. We charge $15 per domain for a 1 year cycle.

Can I use multiple domains per account?

Yes. Your control panel allows you to specify additional domains for each account. (eg. Account A could have domain-1.com, domain-2.com and domain-3.com all point to the same website. In addition you can point these domains to subfolders with a simple mod_rewrite script.

What DNS servers will I use?

You can always use ns1.hairyglove.com and ns2.hairyglove.com out-of-the-box. A setup of your own DNS servers (eg. ns1.your-domain.net, ns2.your-domain.net) would incur a $25 one-time charge.

Who will provide support for my customers?

It is your responsibility to provide support for your customers. Hairy Glove will only communicate with resellers, not with administrators of resold accounts.